Business process optimization: 5 mistakes you can't make!

[hoymonte2]

Efficiency is the watchword for any business. In practice, it means the same as optimizing processes, that is, striving to reduce waste throughout production, generating more profit for the company. To achieve this, some actions are necessary. But how can we guarantee their success? Below we list 5 mistakes that you cannot make when optimizing business processes. Check out! 1. Not involving all employees in the processes Many managers think that they should not allow their employees access to the company's strategic data. But the results show the opposite: organizations that involve their employees in all processes have more motivation to perform their duties, as well as less chance of errors. This is because values ​​such as ethics and transparency are fundamental in the relationship between company and employee and must be present at all hierarchical levels of the company. 2.

Not defining goals and responsibilities phone database Each employee must be aware of their role within the company and, even more so, understand the degree of importance. This can be demonstrated in practice, by clearly defining your responsibilities, with delivery deadlines, discussion of ideas and feedback. But it is important to highlight: be careful with excessive rigor, which can limit employees' creativity. Value organization, so that each stage of work can be monitored and completed within the allotted time. One tip is to develop a workflow system by creating a spreadsheet or even using management software. 3. Disregarding document custody How much time is wasted every day just searching for documents that are not filed or are out of place? When this happens, in addition to the company being subject to legal risks, it becomes more bureaucratic, delaying daily processes. Avoid this and invest in document management solutions.



How? Establish a specific place to store them, so that they are separated by categories and ordered in an index for consultation whenever necessary. Don't just rely on physical files and try to digitize them too. If you don't have the time or team to take care of this, consider outsourcing your company's document management . This investment certainly favors the optimization of business processes. 4. Not letting the front line make decisions It is very common for there to be demotivation at the lowest levels of the company, which are generally those where there is direct contact with the customer. Did you realize the size of the problem? The reason for this lack of motivation is generally related to the lack of autonomy in decisions, which, consequently, delays numerous processes and generates customer dissatisfaction. The solution? Create a problem-solving dynamic, in which front-line employees have more freedom to decide or participate in decisions. 5. Not investing enough in automation.